Reference

Our Legal Terms for Your Account

Q: Can I request that my personal data be corrected or deleted?

Yes. Submit a written request to legal@rejeki808.xyz with your account ID and the specific data you wish corrected or removed. We verify your identity before processing and complete confirmed requests within 7 working days.

Q: How do I submit a formal dispute about a transaction?

Contact us via live chat or email at legal@rejeki808.xyz with your account ID, the transaction date, the amount and the payment method used (DANA, OVO, GoPay or QRIS). We acknowledge disputes within one business day and resolve them within 5 working days.

rejeki808 operates under a clear set of legal terms that define how your account, your data, and your transactions are handled — where local law permits.

Jurisdiction-aware termsDANA, OVO, GoPay & QRIS coveredAccount data rights explainedIndonesia-specific conditions

Explore Lobby Read FAQ

How Our Legal Terms Apply to You

rejeki808 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Access to rejeki808 depends on local law, and our terms reflect that clearly. When you open an account and fund it via DANA, OVO, GoPay or QRIS, you enter into a binding agreement with our platform. Our terms cover the scope of permissible activity, account eligibility,

1
payment processing rules, and the circumstances under which we may suspend or close an account. We reserve the right to update these terms with advance notice posted on this page. Any transaction — whether a QRIS scan from Yogyakarta or a DANA transfer — is subject
2
to the current version of these terms at the time it is processed. Continued use of the platform after a policy update constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

Reach Us on Legal and Policy Matters

If you have questions about our legal terms, want to request a copy of your account data, or need to raise a dispute regarding a DANA, OVO or GoPay transaction, our support…

Live Chat Access live chat directly from your account dashboard — available 24 hours a day, 7 days a week. Use this channel for urgent policy questions, account suspension queries, or transaction dispute notices.

Email Support Send detailed legal requests or data access enquiries to [email protected]. We acknowledge all emails within one business day and resolve documented policy matters within 5 working days.

WhatsApp Line Our dedicated WhatsApp support line handles legal and compliance questions 24 hours a day. Share your account ID and the relevant transaction reference — DANA, OVO, GoPay or QRIS — when writing in.

ACCOUNT & DATA STANDARDS

How We Protect and Handle Your Information

Our data and security practices are built to match what Indonesian account holders actually need — clear retention rules, defined cookie use, and direct channels to request changes.

Data Retention

We retain your account data for as long as your account remains active and for up to 5 years after closure, in line with applicable financial record-keeping obligations. You may request a summary at any time.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand lobby navigation. You can manage cookie preferences from your browser settings; disabling analytics cookies does not affect account access.

Account Security

Your account is protected by two-factor authentication via your registered mobile number. Any change to your DANA, OVO, GoPay or QRIS linked wallet requires identity re-verification through our account security flow.

Payment Data Handling

Transaction records for DANA, OVO, GoPay and QRIS are encrypted and stored separately from your personal profile. We do not share payment details with third parties except as required under Indonesian financial regulations.

Right to Request Changes

You may request correction or deletion of inaccurate personal data by contacting us via email or live chat with your account ID. We process verified correction requests within 7 working days.

Legal Compliance Contact

For formal legal notices, regulatory correspondence or data protection queries, address your communication to [email protected]. Include your full registered name and the nature of the legal matter in the subject line.

Frequently Asked Legal Questions

Below we address the questions we receive most often about account terms, data rights, cookie use and how our legal policies apply to transactions in Indonesia. If your question is not covered here, our 24-hour support team can help directly.

Yes — access to our platform depends on local law. We advise you to check whether online gaming is permitted in your region before opening an account. Where local law permits, you may use the full platform including DANA, OVO, GoPay and QRIS deposits.

We collect your name, email address, mobile number and payment wallet identifiers (DANA, OVO, GoPay or QRIS). This data is used solely for account management, transaction processing and compliance with applicable Indonesian financial regulations.

We retain account and transaction records for up to 5 years after account closure. This period is set by financial record-keeping obligations. You can request a data summary at any point during this retention window via email or live chat.

Yes. Submit a written request to [email protected] with your account ID and the specific data you wish corrected or removed. We verify your identity before processing and complete confirmed requests within 7 working days.

Session cookies maintain your login state across pages. Analytics cookies help us understand how you navigate the lobby. Neither type stores payment credentials. You can disable analytics cookies in your browser without losing access to your account or wallet.

If your account is suspended, linked wallets — DANA, OVO, GoPay or QRIS — are frozen for the duration of the suspension. Any pending withdrawal is held and released once the account review is complete or the suspension is lifted.

Contact us via live chat or email at [email protected] with your account ID, the transaction date, the amount and the payment method used (DANA, OVO, GoPay or QRIS). We acknowledge disputes within one business day and resolve them within 5 working days.

Our Legal Terms for Your Account

Reach Us on Legal and Policy Matters

How We Protect and Handle Your Information

Data Retention

Cookie Policy

Account Security

Payment Data Handling

Right to Request Changes

Legal Compliance Contact

Frequently Asked Legal Questions

01 Does Indonesian law affect my ability to use rejeki808?

02 What data does rejeki808 collect when I create an account?

03 How long is my account data kept after I close my account?

04 Can I request that my personal data be corrected or deleted?

05 How do cookies affect my experience on rejeki808?

06 What happens to my DANA or OVO wallet link if my account is suspended?

07 How do I submit a formal dispute about a transaction?

Related Pages